1. Introduction and Definitions
These Terms and Conditions ("Terms") form a binding legal agreement between the nbage platform and its user ("you" or "user"). By using the nbage.cam website or mobile application, registering, or accessing any service, you are considered to have fully agreed to these Terms.
Some important definitions used in this document are provided below:
- "Platform" — The nbage.cam website, mobile app, and all services included within it.
- "Account" — The user's personal profile created through registration.
- "Real Money Wallet" — The balance of actual funds deposited into the account.
- "Bonus Wallet" — Funds granted as promotional rewards or prizes that are subject to specific conditions.
- "Bet" — Funds placed to participate in a game or event.
2. Account Registration
To register with nbage, you must provide accurate and truthful information. Each user may open only one account. Opening multiple accounts is strictly prohibited and may result in the cancellation of all accounts and forfeiture of funds.
2.1 Information Required for Registration
- Full legal name (as per national identity card)
- Active mobile number and email address
- Date of birth (for age verification)
- Details of preferred payment method
2.2 Account Security
It is your responsibility to keep your account password and login details completely confidential. Sharing login details with third parties is prohibited. You are fully responsible for all activity conducted from your account. If you suspect any unauthorized access to your account, notify our 24/7 live chat support immediately.
2.3 KYC Verification
nbage may request documents (national identity card, passport, utility bill, etc.) for identity and address verification when required. nbage reserves the right to hold withdrawals until verification is complete.
3. Age and Eligibility
The nbage platform is for users aged 21 and above only. At the time of registration you must confirm that you are at least 21 years old. We reserve the right to verify age at any time.
- Opening an account for any person under 21 years of age is strictly prohibited.
- Registering with a false age will result in account cancellation and forfeiture of funds.
- We are committed to protecting minors from gambling.
4. Deposits and Withdrawals
The following rules apply to financial transactions on nbage. We support the most popular mobile banking methods in Bangladesh.
4.1 Deposit Rules
- Accepted methods: bKash, Nagad, Rocket, Upay
- Minimum deposit amount: ৳300 (for each method)
- Deposits are generally added to your wallet instantly
- Keep your transaction ID at the time of deposit
- Only use payment accounts registered in your own name
4.2 Withdrawal Rules
- Minimum withdrawal amount: ৳500
- Withdrawal processing time: 10–45 minutes
- Withdrawals can only be made to the same method used for the deposit
- Withdrawals from KYC-verified accounts will be given priority
- Withdrawals cannot be made if the wagering requirements applicable to bonus funds have not been met
4.3 Fraud Prevention
For suspicious transactions, nbage may request additional verification or place the transaction on hold. If evidence of money laundering or fraud is found, the account will be permanently closed and funds will be forfeited.
5. Bonuses and Promotions
nbage offers various bonuses and promotional offers. Each bonus has its own terms which must be read before acceptance.
5.1 Welcome Bonus
- 100% bonus on first deposit up to ৳5,000
- Wagering requirement: 15 times the bonus amount
- Wagering must be completed within 30 days of receiving the bonus
- A maximum single bet limit from bonus funds may apply
- The welcome bonus can only be received once per person, household, or IP address
5.2 General Bonus Terms
The following conditions apply to all bonuses and promotions:
- Bonuses cannot be converted to cash until the wagering requirements are met
- Multiple bonuses cannot be active at the same time (unless specifically permitted)
- If bonus abuse is suspected, nbage reserves the right to cancel the bonus
- nbage reserves the right to change bonus terms
5.3 VIP Program
nbage has four VIP levels:
- Bronze — Weekly cashback up to 0.3%
- Silver — Weekly cashback up to 0.6%
- Gold — Weekly cashback up to 0.9%
- Platinum — Weekly cashback up to 1.2%
Users can advance to higher VIP levels through regular active participation. Additional benefits and offers apply at each level.
6. Gaming Rules
All games available on nbage are operated by third-party game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming, and others). Each game's own rules and conditions apply.
- Read the relevant game rules carefully before starting a game
- If a game is interrupted due to a technical error, that round may be considered void
- If you have a dispute regarding a game result, notify support within 24 hours
- Strategic collusion or collaboration in games is prohibited
- Using automated software or bots to play games is strictly prohibited
6.1 Sports Betting
When betting on cricket (BPL, T20, IPL, ICC tournaments), football (FIFA), kabaddi, and other sports, the following rules must be followed:
- Bets placed before an event starts are valid within the specified time frame
- If an event is cancelled or postponed, bets will be refunded
- Odds changes are entirely dependent on the market
- If there is suspicion of involvement in match fixing, the account will be investigated
7. Responsible Gaming
nbage believes in responsible gaming. We want our users to enjoy entertainment in a safe and healthy environment. Gaming should never be a cause of financial problems.
- Do not bet beyond your budget
- Avoid placing additional bets to chase losses
- Set deposit limits, session limits, or self-exclusion if needed
- If you notice signs of addiction, seek help immediately
8. Account Suspension and Closure
nbage may suspend or close an account without notice in any of the following circumstances:
- Violation of these Terms or applicable laws
- Providing false or misleading information
- Operating multiple accounts
- Bonus abuse or collaborative cheating
- Use of unauthorized software or bots
- Suspicious financial activity or fraud
If you wish to close your account yourself, contact our 24/7 live chat support. Legitimate funds (subject to wagering requirements being met) will be returned within 30 business days of closure.
9. Intellectual Property
All content on the nbage platform — logos, designs, graphics, software, code, and text — is intellectual property owned by nbage. Reuse, copying, distribution, or modification of this content without written permission from nbage is prohibited.
Content from game providers is governed by their own licensing agreements. nbage does not claim ownership of the content of these games.
10. Limitation of Liability
nbage will not be liable, to the maximum extent permitted by applicable law, for the following:
- Loss of a game due to internet disconnection or technical error
- Errors or outages caused by third-party game providers
- Loss due to your own account information being leaked
- Betting losses due to unexpected market changes
- Services being limited or shut down due to legal changes
11. Privacy
nbage is committed to protecting your personal information. We keep your data secure using SSL encryption technology. Details on how your information is collected, used, and protected can be found on our Privacy Policy page.
We do not sell your information to third parties. However, information may be provided to relevant authorities when required by legal obligation or for the purposes of an investigation.
12. Changes and Amendments
nbage reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify users via email or through the platform.
If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions. Please review this page regularly. The "Last Updated" date at the top of the terms will always show the current version.
13. Contact
If you have any questions or complaints about these terms and conditions, please contact us through the following:
- Live Chat: 24/7 support in Bengali — directly on the site or app
- Email: [email protected]
- Support Hours: 24 hours, 7 days (Bangladesh Standard Time BST)
Our support team is able to answer all your questions in Bengali and is always ready for your convenience.